An apology to our customers

January 1, 2009

We offer our deepest apology to each and every customer or potential customer who was not properly served this past Christmas season (2008). Our holiday staffing plan was disrupted by an unanticipated customer service issue and we truly regret the inconvenience this caused.

Although we ship all year around, all over the world, our products sell best between November and January. Finding good customer service agents for our unique seasonal business has been difficult. We ask your forgiveness and extend an invitation to shop with us again.


Copyright 2008 - present. Ornament Trees.com/ KCIC Christmas Ornaments.com